Alpenpalace Luxury Hideaway & Spa Retreat

Facilities & Features Alpenpalace Luxury Hideaway & Spa Retreat

• General:
• Allergy-free room,
• Designated smoking area,
• Family rooms,
• Heating,
• Lift,
• Non-smoking rooms,
• Non-smoking throughout,
• Pets allowed,
• Safety deposit box,
• Soundproof rooms,
• WiFi available in all areas

• Activities:
• Aerobics,
• Back massage,
• Beauty Services,
• Bicycle rental,
• Bike tours,
• Body scrub,
• Body treatments,
• Body wrap,
• Cycling,
• Facial treatments,
• Fitness,
• Fitness centre,
• Fitness classes,
• Foot massage,
• Full body massage,
• Games room,
• Hammam,
• Head massage,
• Hiking,
• Horse riding,
• Hot tub/Jacuzzi,
• Live music/performance,
• Manicure,
• Massage,
• Neck massage,
• Pedicure,
• Personal trainer,
• Sauna,
• Skiing,
• Solarium,
• Spa and wellness centre,
• Spa facilities,
• Spa lounge/relaxation area,
• Spa/wellness packages,
• Steam room,
• Themed dinner nights,
• Walking tours,
• Water sport facilities on site,
• Waxing services,
• Yoga classes

• Services:
• Airport shuttle,
• Airport shuttle (additional charge),
• Babysitting/child services,
• Concierge service,
• Daily housekeeping,
• Dry cleaning,
• Express check-in/check-out,
• Fax/photocopying,
• Ironing service,
• Laundry,
• Meeting/banquet facilities,
• Packed lunches,
• Pet basket,
• Pet bowls,
• Room service,
• Shared lounge/TV area,
• Shuttle service,
• Shuttle service (free),
• Tour desk,
• Valet parking

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruits,
• Kid meals,
• Restaurant,
• Special diet menus (on request),
• Wine/champagne

• Ski:
• Ski equipment hire on site,
• Ski school,
• Ski storage,
• Ski-to-door access

• Internet:
• Free WiFi,
• Internet services,
• WiFi

• Outdoors:
• Garden,
• Outdoor fireplace,
• Outdoor furniture,
• Outdoor pool,
• Outdoor pool (all year),
• Sun terrace,
• Terrace

• Parking:
• Electric vehicle charging station,
• Free parking,
• Parking,
• Parking on site

• Pool and wellness:
• Heated pool,
• Kids' pool,
• Pool with view,
• Sun loungers or beach chairs,
• Sun umbrellas,
• Swimming Pool

• Transport:
• Public transport tickets

• Reception services:
• Invoice provided

• Safety & security:
• CCTV in common areas,
• CCTV outside property,
• Fire extinguishers,
• Key card access,
• Smoke alarms

• Safety features:
• Access to health care professionals,
• First aid kit available,
• Hand sanitizer in guest accommodation and key areas,
• Process in place to check health of guests,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Contactless check-in/check-out,
• Mobile app for room service,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation is disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against Coronavirus

• Food & drink safety:
• All plates, cutlery, glasses and other tableware have been sanitized,
• Physical distancing in dining areas